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Our Process

How It Works

Three steps, a single point of contact: how Zénith Conciergerie handles your request, from the first message to execution.

Working with a concierge should never be complicated. At Zénith Conciergerie, everything starts with a message — we take care of the rest. No prior membership, no paperwork: a conversation, a proposal, a carefully managed execution.

01

You write to us

By WhatsApp, by phone or through our contact page. A few lines are enough: your need, your dates, your context. Our team provides a first reply in under 30 minutes, 24/7.

02

You receive a proposal

Within 24 hours, you receive a detailed proposal: services, schedule, budget. The estimate is free and without obligation. You adjust, we refine — until the arrangements match exactly what you expect.

03

We execute

A single point of contact coordinates everything: partners, schedules, contingencies. They remain reachable at any hour throughout the service and keep you informed, without you having to ask.

What happens next?

Many of our clients first come to us for a one-off mission — a private flight, a dinner, a trip — then entrust us with their day-to-day. We offer both one-off services and retainer arrangements, for regular clients and companies alike. In every case, the rule remains the same: complete discretion, a single point of contact, and the same level of care from the first detail to the last.

To explore the full range of our services, visit our luxury concierge in Abidjan page or the events calendar we cover.

Frequently asked questions

How much does your service cost?

Since every request is unique, we provide a bespoke quote after an initial conversation. We offer both one-off services and retainer arrangements for regular clients and companies. The first contact and the estimate are free and without obligation.

Do I need to be a member to use your services?

No. We work on request, for a one-off mission as well as for ongoing support. No prior membership is required.

How quickly can you act?

Our team provides a first reply in under 30 minutes, 24/7. For urgent requests — a flight, a transfer, a reservation — we do everything we can to offer a solution within a few hours.

Where do you operate?

We are based in Abidjan and support our clients across West Africa and internationally — Paris, London, Dubai, Monaco, New York — through a network of trusted partners.

Tell us about your request

First reply in under 30 minutes — detailed proposal within 24 hours.

Message us on WhatsApp